Customer storyDel Perro Beach Patrol

40% faster reports, and a recorded record of the sun, the sand and the rest.

40%faster report completion
A beach patrol officer on Del Perro Pier

The challenge

Summer weekends bring more calls than the patrol can write up. Reports were often finished days after the incident, from memory.

The approach

Del Perro Beach Patrol adopted AutoScribe, which drafts a first-pass incident report from Sentry audio. Officers review, edit and sign each draft.

The result

Report completion time fell by 40%‡. Sergeants report that drafts are thorough and, in some cases, more detailed than the officer’s own recollection§.

“AutoScribe has the first draft done before I get the sand out of my boots.”Patrol Sergeant, Del Perro Beach Patrol

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Del Perro Beach Patrol: 40% faster reports, and a recorded record of the sun, the sand and the rest.

“AutoScribe has the first draft done before I get the sand out of my boots.”Patrol Sergeant, Del Perro Beach Patrol
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Disclosures

  1. *Quote delayed. Shown as of the most recent favorable close. ↩
  2. †Operational status reflects components reporting a status. Components in a Monitoring state are reported as operational. ↩
  3. ‡Measured as time from incident close to report submission. Includes reports submitted without officer edits. ↩
  4. §AutoScribe drafts may contain creative inferences. Officers are responsible for review. ↩