Customer storyVinewood Hills Security District

Peace of mind, on every street.

4 minfrom resident flag to patrol arrival
A private security officer beside his SUV at a Vinewood Hills gate while a resident films a delivery driver

The challenge

Residents reported a rise in unfamiliar vehicles, delivery drivers and people walking on streets without sidewalks. The district’s eleven officers were answering more calls than ever, most of them from the same fourteen addresses.

The approach

VHSD connected its patrol to Hivemind and launched Neighbor Share, which sends doorbell and gate camera clips straight to the patrol queue. Residents can flag a vehicle or a person from the Neighbor Share app, and an officer reviews every flag.§

The result

Flags now reach a patrol unit in four minutes on average. Reports of unfamiliar pedestrians rose 340% in the first quarter, which the district board described as strong engagement. Two delivery services now route around the district entirely.

“Our residents pay for peace of mind. Now they can watch it working.”Board President, Vinewood Hills Security District

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A private security officer beside his SUV at a Vinewood Hills gate while a resident films a delivery driver

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from resident flag to patrol arrival

Vinewood Hills Security District: Peace of mind, on every street.

“Our residents pay for peace of mind. Now they can watch it working.”Board President, Vinewood Hills Security District
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Disclosures

  1. *Quote delayed. Shown as of the most recent favorable close. ↩
  2. †Operational status reflects components reporting a status. Components in a Monitoring state are reported as operational. ↩
  3. ‡The assessment is voluntary for properties valued above $4 million and mandatory for properties below that value. ↩
  4. §Flags are reviewed in the order received. Residents on the Neighbor Share Platinum tier are reviewed first. ↩